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There’s no need for anything more at this stage after all, the payment isn’t actually late yet. EMAIL A NICE REMINDER ABOUT COMPENSATION OWED TO YOU HOW TOThe email itself lets the customer see how much they owe, when the money is due, and how to pay. We’ll keep a similar subject line in all of our emails and change the intensity of the urgency phrase. EMAIL A NICE REMINDER ABOUT COMPENSATION OWED TO YOU PLUSThe subject line contains the name of the company and the invoice number, plus the phrase “due today”, which is a gentle nudge for the customer. Remember, the customer isn’t late with their payment at this stage, you’re merely giving them a reminder.Īs you can see in the example, this payment reminder is light in tone, short and straightforward. ![]() With that in mind, try to keep it brief and casual. The email you’re sending on the day the payment is due is your customer’s first call to action. If you use them, the whole process will be much easier. That’s why we’ll provide you with payment reminder email templates for every stage of asking for overdue payments. There should be differences in tone, wording, and content of every reminder email. How you write a late payment email could make a difference between being compensated for your work and not receiving your hard-earned money.įor example, the reminder email you send on the day the payment is due won’t be formulated in the same way as the one you send two weeks after the due date, and especially the one you send two months later. We’ll see the various possibilities for what to put in the body of the message in the next section, where we’ll provide you with payment reminder email templates. In addition to the elements we’ve mentioned in this section, there is one more essential aspect of an effective late payment email-what you actually write in them. That way, the customer can access it immediately, without rummaging through the piles of messages in their inbox. That’s especially suitable for emails that refer to very late payments you can include a reminder of additional fees, pursuing legal action, and other consequences that you have in place.įor convenience, it’s a good idea to attach a copy of your invoice to every overdue payment reminder email. The more methods of payment you include, the better the chances you’ll get your money on time.Īnother element you can include in the overdue payment email is a specification of the next steps in the billing process. Make it easy for them to pay by including, for instance, a link to a payment portal if you use it, a physical address for sending a check, or whatever other method you think they prefer. The late payment email should also include the payment options you provide to your customer. Therefore, the customers can see in the reminder email how long it has passed since.Īlong with that, there’s the amount they owe you if the overdue invoice email is for an invoice that should have been paid a month or more ago, it can also include the late payment fees. Of course, the due date refers to the due date in the invoice they didn’t pay yet. Those are critical pieces of information needed for payment, so don’t make them difficult to spot. Moving on, when the customer opens the email, they should find the due date and the amount they owe you in the body. Making sure the subject line contains words like “overdue”, “late”, “urgent”, “important”, or “critical”, is an excellent way to attract the recipient’s attention. ![]() To make the email even more attention-grabbing, consider adding a word that invokes urgency. The subject line could, therefore, look something like this: One is the mention of the invoice that your customer needs to pay, and the other is the name of your business.Ĭombined, these two should ring a bell for your customer, making sure they know exactly who is asking for the payment, and which service or product they should be paying for. There are two elements that you should fit into a subject line. The first thing to pay attention to is also the first thing your customer will see in their inbox-the subject line. ![]() In addition to a carefully worded message, an overdue payment reminder email should contain several key elements. What if Email Reminders Don’t Work? What to Include in Overdue Payment Reminder Emails How to Better Manage Sending Late Payment Reminders Also, we’ll show you what to include in your payment reminder emails and give you some pointers for managing them. In this article, we’re bringing you seven late payment email templates you can use to ask for overdue payments. Now you need to remind them of their late payment, but how? How to hit that sweet spot of being firm, yet at the same time polite and professional? As a business owner, you meticulously prepare every invoice, provide customers with information and payment methods, and what happens? Sometimes, they simply don’t pay on time. ![]()
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